Normatec Compression Boots
- Slide legs into the Normatec boots.
- Connect boots to the digital control unit.
- Select pressure level and session duration.
- Relax while the boots deliver a soothing compression massage.
Support during your hire
24/7 support during active hires, with video and step-by-step help for every item.
Frequently asked questions
Quick answers about weekly hire, postage, payments and returns.
How does weekly hire work?
You pick a start date and a number of weeks, from 1 week up to 12 months. The price per week drops as the hire gets longer. You pay a 10% deposit to book and the balance three days before your start date.
Can I extend my hire?
Usually, yes. Contact us before your end date and we will extend it if nobody else has the item booked. The weekly rate for the longer hire applies.
Do you deliver?
You can collect from our Brisbane HQ, or we post it anywhere in Australia with tracking. Postage is at your cost: we quote it after you book and add it to your balance.
What about the ice bath and Pilates reformer?
These are too big to post by parcel. Collect them from Brisbane HQ or contact us and we will quote freight by arrangement.
How do the deposit and balance work?
A 10% deposit locks in your hire. The balance is due three days before your start date and we email you reminders with a secure link to pay by card. If postage is quoted after you book, it is added to the balance.
What if it arrives damaged?
Tell us straight away with photos. We will arrange a replacement or repair where we can, and never charge you for damage that was there on arrival. See our terms for damage during the hire.
Do I need to clean it before I return it?
Yes. Use the equipment on clean skin or over a barrier garment, wipe it down and return it clean and dry. See our cleaning tips for each item.
What happens if I return it late?
Late returns may incur additional hire fees, and can affect the next customer. If you are running behind, tell us as early as you can. For posted hires, post it back so it arrives by your end date.
Operating guides
Short setup guides for each item. Video support is provided with every hire.
Vital Plus Pro x2 Ice Bath + Chiller
- Position the ice bath and connect the chiller unit.
- Fill the bath with clean water.
- Set the desired temperature on the digital controller.
- Immerse and recover — typical sessions last 5–10 minutes.
Vital Plus Pro Infrared Sauna
- Unfold and set up the sauna in your chosen location.
- Plug in and set your desired heat level and timer.
- Sit inside comfortably while the sauna heats your body using infrared technology.
- Enjoy your session (20–40 minutes is typical).
Pilates Reformer
- Set up the reformer in your chosen space (minimum 2.5 m floor area recommended).
- Adjust the springs and foot bar for your workout level.
- Choose from a variety of exercises for strength, flexibility, or rehab.
- Enjoy a safe, low-impact, full-body workout.
Game Ready Ice Compression Machine
- Fill the control unit with ice and water as shown in the guide.
- Apply the wrap to the area you want to treat and connect the hose.
- Choose the cold and compression level and start the session.
- Rest and recover for the recommended session time, then switch off.
Cleaning tips
Return everything clean and dry. These tips keep the equipment hygienic for the next person.
General hygiene and care
- Use the equipment on clean skin or over a barrier garment.
- Wipe down all surfaces and wraps with a damp cloth and mild soap.
- Let everything dry completely before packing it away.
- Return it clean, dry and with all included items.
Ice bath and chiller
- Shower before getting in and keep the cover on between sessions.
- Switch off and unplug the chiller, then empty the bath completely.
- Wipe and dry the bath, hoses and chiller, and fit the cover.
- Collect or arrange freight for the return — do not return it with water inside.